Terms & Conditions

This site is owned and operated by

Tangaroa Limited
Broad St Parade
CF62 7AN

Company Number: 14637293


Tangaroa Limited has an aim to satisfy all customers
All orders are subject to availability but an alternative will generally be available. Please ensure your contact details are correct on your order as any problem contacting you to offer alternatives will result in a delay of your order.


We accept most major credit cards via Stripe secure payment site


Tangaroa.shop may contain adverts and links to third party websites or services which are not operated by our company and are provided solely for your convenience. Links to third party websites that are on this Website are not the responsibility of the Owner and we take no responsibility for, and will not incur any liability in respect of, their content. If you use these links, you leave this Website. Tangaroa Limited has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. Tangaroa Ltd therefore does not endorse or make any representations about them, or any material found there and will not incur any liability in respect of, their content. Our inclusion of links to such websites does not imply any endorsement of statements or information contained in such websites or any results that may be obtained from using them. If you decide to access any of the third party websites linked from this Website, you do so entirely at your own risk.


In the UK your goods will normally be received by you within approx 3-5 working days after confirmation of cleared payment.
We reserve the right to decline your order. In which case you will be contacted by email and a refund will be issued.
We endeavor to deliver all items within the time scales given, however we are reliant on third party carriers and cannot be held liable for any delays and/or loss caused by a delay.

Instore collection of items is normally available within 3 working days, please ensure your contact details are correct so we can advise you when available.

We will not be responsible for any losses resulting from your usage or inability to use this website. This includes fraudulent access to, or alteration of transactions or information provided which is not controlled by us. We will not be responsible for any loss of your profits, costs incurred or any other losses which have not been caused directly by us.


You agree to indemnify, defend and hold harmless Tangaroa Limited, its directors, officers, employees and affiliates from any and all third party claims, damages, liability and/or costs (including, but not limited to legal fees), arising from, without limitation, your use of Tangaroa Ltd services, your breach of the Terms and Conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.


We try to be very competitive with our prices but should a product be listed at an incorrect price due to typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed.
Website prices can be promotional for web sales only, instore retail prices can sometimes be different.


Should any item be unsuitable.
Tangaroa Limited will refund you the amount less p & p costs within 14 days of receipt of the unwanted items,
return payment will be made by cheque or by original credit card via Stripe payments under the following conditions.

* We must be notified all unwanted items within 14 days of receipt. All items must then be returned unused by recorded delivery at your cost within 14 days of notifying us.
* All items must be returned in original packaging undamaged/unused.

Please contact us at: prior to returning your items for confirmation of acceptance of item.

None of the above is intended to affect your statutory rights under the Consumer Protection(Distance Selling) Regulations 2000.

Please return goods (upon emailed confirmation of acceptance of product) To:

Tangaroa Returns dept
2 Broad St Parade
CF62 7AN

The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.